This allows Cdiscount to focus on improving by studying consumer reviews and detecting their satisfaction or dissatisfaction with the company’s products. Moreover, granular insights derived from the text allow teams to identify the areas with loopholes and work on their improvement on priority. By using semantic analysis tools, concerned business stakeholders can improve decision-making and […]

The word “business” used next to “hours” will be interpreted and recognized as “opening hours” thanks to NLP technology. Keep in mind that chatbot training is mostly about predicting user intents and the utterances they could use when communicating with the bot. All of these machine learning tools require annotation, using humans to teach the […]